not dropshippers

Thank you

Cohen Tsemach seller

Returns Policy

• If you want to return the item for the following reasons:

  • Unsatisfied with the item, item not as listed, size does not fit, wrong item ordered by mistake we allow returns up to 14 days after delivery.

  • Photo of the item is required, and the item must be NEW, IN BOX ( if came in one ) and NOT USED.

  • We will refund you with the price of the item, minus shipping fee, minus 10% cancellation fee.

• If the item came defected, and / or damaged during the delivery, a photo is required in order to verify the damage. If the claim is found just, we offer 2 options:

  • Replacement of the item, shipping will be paid by us ( Registered mail shipping only, a scan of the receipt is needed to check the price of the shipping you paid, if that is not available we will refund you with the amount of how much it cost us to ship the item back to you using Registered mail ).

  • Return of the item, you will be refunded in full.

• All return claims must be made known within 14 days after item was arrived.

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